Terms of Service

1. Acceptance and who may subscribe

For Life is licensed to medical professionals in individual practice. By accepting these Terms you represent that you are of legal age, that you are licensed to practise medicine in the jurisdiction where you practise, and that the professional information you enter (licence number, medical college, SEDES registration) is true and current.

If your subscription includes additional accounts for support staff (for example, reception), you are responsible for their acts as if they were your own, you ensure that they know and comply with these Terms, and you remain the person owing professional confidentiality over all data they can reach.

2. Definitions

• “Service” means the For Life application available at https://forlife.sczlabs.dev, together with its documentation and any support we provide.
• “You” or “the Doctor” means the individual holding the subscription.
• “We” or “SCZ Labs” means SCZ Labs LLC, an entity organised in the State of Wyoming, United States of America.
• “Patient Data” means all information about patients that you enter into the Service: identifying and contact details, background, encounters, diagnoses, treatments, prescriptions and vital signs.
• “Privacy Policy” means the document published at https://forlife.sczlabs.dev/en/privacy, which forms an integral part of these Terms.

3. Licence to use

While your subscription is active and in good standing, we grant you a personal, revocable, non-exclusive, non-transferable and non-sublicensable licence to use the Service in your own professional practice, subject to these Terms.

The account is personal: do not share your credentials, do not let a third party use your account, and tell us immediately if you suspect someone has accessed it. You are responsible for all activity carried out from your account.

The Service is licensed, not sold. Apart from the licence above, no intellectual property right is transferred to you.

4. For Life is a record-keeping tool, not a medical device

The Service is a tool for recording and organising clinical information. It is not a medical device, it is not clinical decision support software, it has not been evaluated or authorised by any health authority, and it must not be used as though it were.

Specifically, so that no doubt remains:

• The Service records what you type. It does not interpret, correct or validate clinical content.
• The Service prints prescriptions with the medications, dosages and instructions you type. It does not suggest doses, does not calculate posology by weight or age, does not check drug interactions, does not check allergies or contraindications, does not detect therapeutic duplication, and issues no alerts of any kind.
• The Service does not diagnose, does not propose differential diagnoses, does not stratify risk and does not prioritise patients on clinical grounds.
• Follow-up reminders and dashboard lists are administrative aids based on dates you entered; they are not a clinical judgement about how urgent a patient is.

Every clinical decision — diagnosis, indication, prescription, referral, follow-up — is yours and yours alone. You must verify the accuracy and appropriateness of everything you record and print before signing it or handing it to a patient.

The Service is not designed for emergencies or to be the only means of care available. Do not depend on it to handle an emergency: keep the ability to practise if the Service is unavailable, and keep whatever backups your professional rules require of you.

5. The doctor's obligations

• Use the Service in accordance with the law and the professional rules that apply to you, including Ley 3131 on the practice of medicine, the Code of Medical Ethics, and the rules on medical records and prescribing.
• Observe medical confidentiality over Patient Data. You are the custodian of the medical record; we are the software vendor.
• Obtain from your patients whatever consent or legal basis is required to record and process their data, and tell them that their record is kept in a computer system hosted in the United States. We publish a notice ready for that purpose at https://forlife.sczlabs.dev/en/patient-notice.
• Enter accurate information and keep it up to date, and do not enter data about people with whom you have no care relationship or legitimate basis.
• Safeguard your credentials, use strong passwords, and do not leave sessions open on shared machines.
• Do not use the Service to store information unrelated to your professional practice.

6. Ownership of the data and of the application

Patient Data is yours. SCZ Labs claims no ownership over it, does not sell it, does not disclose it for commercial or advertising purposes, and does not use it to train artificial-intelligence models.

You grant us only the limited licence needed to host, copy, transmit, display and back up that data in order to provide you with the Service, and for nothing else. That licence ends when the retention obligations described in the export and deletion clause end.

We retain all rights in the software, its code, its design, its documentation and our trade marks. We may use the product usage events described in the Privacy Policy — which contain no Patient Data — and aggregated statistics that cannot identify a patient or a doctor, in order to operate and improve the Service.

7. Processing data on the doctor's behalf

As regards Patient Data, you determine the purposes and means and we act on your behalf. We undertake to:

• Process Patient Data only in order to provide you with the Service, in accordance with your instructions and the Privacy Policy.
• Maintain the security measures described in the Privacy Policy, and not materially degrade them during your subscription.
• Use only the infrastructure providers listed in the Privacy Policy, and publish any addition there before it processes Patient Data.
• Bind our personnel and providers to duties of confidentiality.
• Notify you without undue delay of any security incident affecting your data, with the information available to us.
• Reasonably assist you when a patient exercises a right over their record, and return or delete the data on termination in accordance with the relevant clause.

If a data protection regime requiring a specific processing agreement becomes applicable to you in the future, we will enter into one at your request.

8. Activity audit trail

The Service keeps an append-only audit trail: it records sign-ins and sign-outs, reads and changes to clinical data, and denied access attempts, noting the acting user, the action, the affected record and the timestamp. It contains no clinical text and no patient names.

We disclose this expressly because it concerns you: that trail cannot be altered or deleted, by you or by us from within the application. It exists for your protection and your patients' — it shows who accessed what — and we may consult it to investigate a security incident or abusive use, or to answer a valid legal demand.

9. Third-party services

The Service can connect to third-party services at your option, today Google Calendar. That connection is optional, you enable it, and you may revoke it at any time. Your use of those services is governed by the third party's terms and policies, not by these, and we are not responsible for their availability, content or changes.

Bear in mind that whatever you type into a calendar event travels to Google, including the patient's name when you use the option to book a follow-up from the encounter form. This is described in detail in the Privacy Policy.

10. Subscription, pricing and payment

• The subscription is personal and runs for the period stated to you when you subscribe (monthly or annual, unless otherwise agreed), renewing for equal periods unless cancelled before the renewal date.
• The prices in force are those published or agreed with you in writing when you subscribe. Applicable taxes are additional and payable by you, unless stated otherwise.
• We may change prices for future periods on at least 30 days' notice. If you do not accept the new price, you may cancel before it takes effect.
• Non-payment allows us to suspend access in accordance with the suspension and termination clause. Amounts already paid are not refunded pro rata, unless applicable law requires it or the suspension is due to our breach.
• During any free, trial or beta period, the Service is provided at no charge and may be changed or discontinued on reasonable notice; the rest of these Terms — in particular the warranty and liability clauses — applies equally.

11. Acceptable use and restrictions

You agree not to:

• Resell, rent, assign or lend the Service to third parties, or operate it as a service bureau for other professionals.
• Copy, decompile, reverse engineer or attempt to derive the source code, except to the extent the law imperatively allows.
• Circumvent access controls, access another user's data, or perform security or load testing without our prior written authorisation.
• Introduce malicious software, or use the Service for unlawful activity or activity that infringes third-party rights.
• Extract data by automated means beyond the features the Service offers.

Good-faith vulnerability reports are welcome and will not be treated as a breach: write to us before investigating and we will agree the scope.

12. Availability, support and changes to the Service

We work to keep the Service continuously available, but we do not commit to a service level or an availability percentage. There may be interruptions for maintenance, through our providers' failures, or for causes beyond our control. Where foreseeable, we will give notice.

We may modify, add or withdraw features. If we withdraw an important feature you depend on, we will tell you with reasonable advance notice; if the change materially harms you, you may cancel your subscription.

13. Suspension and termination

You may cancel your subscription at any time, effective at the end of the paid period then running.

We may suspend or terminate your access if: (a) payment is missing after notice and a reasonable period to cure; (b) you materially breach these Terms; (c) your use endangers the security, integrity or availability of the Service or of others' data; or (d) a law or an order of a competent authority requires it. Save in an emergency or where legally prevented, we will give you notice first and an opportunity to cure.

Suspension for non-payment does not delete your data: the periods in the following clause apply.

14. Export and deletion on termination

1. Once the subscription ends, we keep your data available for 30 days so that you can request an export.
2. Within that period, write to enrique@sczlabs.dev and we will deliver your Patient Data and your account data in a machine-readable format, free of charge, within a reasonable time.
3. After the export period, we delete your data from active systems within the following 60 days, unless the law obliges us to keep it.
4. Deleted data disappears from backups as those backups rotate on their normal cycle. The audit trail, which contains no clinical text and no names, is retained.

Remember that the obligation to retain the medical record for the periods Bolivian rules set is yours, not ours: request your export before that period expires.

15. Disclaimer of warranties

The Service is provided “as is” and “as available”. To the maximum extent permitted by applicable law, SCZ Labs disclaims all warranties, express or implied, including those of merchantability, fitness for a particular purpose, non-infringement, satisfactory quality, and any warranty arising from course of dealing or usage of trade.

In particular, we do not warrant that the Service will operate uninterrupted or error-free, that it will be free of defects, that the data you enter will be accurate or complete, that the Service is compatible with any given device or browser, or that using it is by itself sufficient to meet the professional, health or regulatory obligations that fall on you.

Some jurisdictions do not allow the exclusion of certain implied warranties; in those cases the exclusions above apply to the greatest extent the law allows.

16. Limitation of liability

To the maximum extent permitted by applicable law, SCZ Labs shall not be liable for indirect, incidental, special, consequential or punitive damages, nor for lost profits, lost revenue, lost goodwill, lost reputation or lost opportunity, nor for the cost of substitute services, even if advised of their possibility.

SCZ Labs' total aggregate liability for any claim relating to the Service shall not exceed the greater of: (a) the amounts actually paid by you for the Service during the twelve months preceding the event giving rise to the claim; or (b) one hundred United States dollars (USD 100).

Without limiting the foregoing, and as the very basis of this bargain: SCZ Labs is not liable for clinical decisions, diagnoses, prescriptions or care outcomes, nor for the content you record, nor for any failure to meet your professional duties. That responsibility is yours, in accordance with the clause on the nature of the Service.

These limitations apply regardless of the legal theory invoked (contract, tort, warranty or otherwise) and survive even if a limited remedy fails of its essential purpose. Nothing in these Terms excludes or limits liability that applicable law does not permit to be excluded or limited, including, as applicable, liability for wilful misconduct, gross negligence, or personal injury caused by negligence.

The parties acknowledge that the prices of the Service were set in reliance on this allocation of risk, and that without it the contract would not have been entered into on these terms.

17. Indemnity

You will hold SCZ Labs, its members, officers and personnel harmless against any claim, demand, penalty, damage, cost and reasonable attorneys' fees arising from: (a) your use of the Service; (b) the content you record in it; (c) your professional decisions and acts; (d) breach of these Terms or of your legal or ethical duties; or (e) a claim by a patient or a third party relating to information you handled through the Service.

We will notify you of the claim without undue delay and cooperate reasonably in its defence, at your cost.

18. Force majeure

Neither party is liable for a failure caused by events beyond its reasonable control: natural disasters, conflict, civil unrest, acts of authority, prolonged power or telecommunications outages, or general-scale failures of infrastructure providers.

19. Changes to these Terms

We may amend these Terms. The date of last update heads the page. Where a change is material we will tell you by email or inside the application at least 30 days in advance. If you continue using the Service after it takes effect, you are taken to accept the new version; if you do not accept it, you may cancel your subscription before that date.

20. Governing law and forum

These Terms are governed by the laws of the State of Wyoming, United States of America, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods.

Any dispute shall be submitted to the competent state or federal courts sitting in the State of Wyoming, and both parties submit to their personal jurisdiction and waive any objection of forum non conveniens. To the extent permitted by law, both parties waive trial by jury, and claims shall be brought individually and not as a class or representative action.

None of the above deprives the Doctor of mandatory protections afforded by the law of the place where they practise, where that law imposes them on a non-waivable basis.

21. Language

These Terms are published in Spanish and in English. In the event of any discrepancy between the two versions, the Spanish version prevails, being the language in which the Doctor contracts. The English translation is offered for convenience only; the Spanish text is available at https://forlife.sczlabs.dev/terms

22. General provisions

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between the parties concerning the Service and supersede any earlier communication.
• Severability. If a clause is held invalid or unenforceable, it will be construed as closely as possible to its original intent and the remainder stays in force.
• No waiver. Failing to enforce a clause is not a waiver of it.
• Assignment. You may not assign this contract without our written consent. We may assign it to an affiliate or in connection with a merger, reorganisation or sale of assets, on notice to you.
• Independent parties. The parties are independent contractors. These Terms create no partnership, agency, franchise or employment relationship, and do not constitute the practice of medicine by SCZ Labs.
• No third-party beneficiaries. These Terms confer no rights on third parties, including patients, whose rights against the Doctor are governed by applicable law and by their care relationship.
• Notices. We will notify you by email at your account address or inside the application. You will notify us at enrique@sczlabs.dev.
• Survival. The clauses on ownership of data, export and deletion, warranties, liability, indemnity, governing law and language survive termination.

23. Contact

SCZ Labs LLC — 30 North Gould Street, Suite R, Sheridan, Wyoming 82801, United States of America. Contract enquiries and notices: enrique@sczlabs.dev. Service: https://forlife.sczlabs.dev