Notice for patients

What is kept

The same things that used to go in a paper folder: your identifying and contact details, your health background, and what happened at each visit — the reason for it, what your doctor observed, the diagnosis, the treatment given, prescriptions, and the date of your next check-up.

If you give an emergency contact, that person's name, relationship to you and phone number are kept too. Those are somebody else's details: only give them with that person's permission, and let them know your doctor holds them in case they ever need to be called.

Your doctor can also attach the studies they order to a visit — an ultrasound, a lab result, an X-ray, a report. Those files are kept alongside your record, on the same servers and with the same protections. They do not sit at any public internet address: they can only be opened from inside the program, and each time someone opens one it is recorded, along with who and when.

Where it is kept

Your medical record is kept on internet servers located in the United States of America, not in Bolivia. The information travels encrypted and stays on those servers for as long as your doctor keeps the service.

It is the same kind of service many health systems use today: a specialist provider's computers in a data centre, rather than a hard drive in the consulting room.

Who can see it

• Your treating doctor.
• The people in your doctor's practice whom the doctor expressly authorises — for example to book your appointment or record your contact details.
• One person at SCZ Labs: the engineer who builds and maintains For Life. Because of the way the system is built, they can open any medical record. They only do so when the situation calls for it — almost always to help your doctor solve a problem — and they are under the same duty of confidentiality.

The system automatically records every access to your record, including that person's: who signed in, what they did and when. That log cannot be altered or deleted from within the program, neither by your doctor nor by SCZ Labs.

SCZ Labs does not sell your information, does not use it for advertising, and does not use it to train artificial-intelligence systems.

Who answers for its confidentiality

Your doctor. Medical confidentiality remains theirs and does not change because the record sits on a computer: it is the doctor who decides what is recorded, who may see it and how long it is kept. SCZ Labs is only the provider of the program and acts on your doctor's instructions.

If your doctor books your check-up in Google Calendar

Some doctors use their own Google calendar to note check-ups. If yours does, the name and time of your appointment may be recorded in that calendar, just as they would be in a paper diary. Your medical record is not copied there — only the appointment. If you would rather your appointment did not carry your name, tell your doctor.

Your rights

You may ask your doctor to see your record, to give you a copy, and to correct anything that is wrong. Always approach your doctor: they hold your record and can identify you. The Bolivian Constitution also recognises the privacy protection action (habeas data) in article 130.

Questions

About your medical record, ask your doctor. About the program and how the data is kept, you may write to SCZ Labs LLC at enrique@sczlabs.dev. A fuller explanation is published at https://forlife.sczlabs.dev/en/privacy